Carrol Craft

Chief Operation Officer

Meet Carrol

Carrol began her insurance career with Bray & Oakley in 1993 as the receptionist and claims clerk. She is now the manager of our five locations and works in our commercial lines department. Carrol specializes in large commercial accounts, workers compensation, municipalities, non-profits and excess liability for WV Board of Risk & Insurance Management insureds. Carrol is also our human resource manager and is instrumental in organizing the administrative process of new ventures for our agency.

Carrol is a graduate of Logan High School, attended training at the J.O.B.S Company, Southern WV Community & Technical College and has attained her Certified Insurance Service Representative (CISR) insurance designation.

Carrol has been married to the most patient man alive since 1999. She and Robert have reared three adults and now share their empty nest home with the cutest, wrinkly-faced dog, Otis. In her down time, you can find Carrol porch-sitting with Otis, gardening or reading. She is a member of the Logan Church of the Nazarene where she has served as the treasurer, youth leader, nursery and kids worker, bus driver and board member.